CTO Global Services Inc. (“CTO Global Services Inc”) operating under the trade name “Last Mile Inc.”, understands and respects our users’ need for privacy. This Privacy Notice (“Notice”) describes the types of information we collect, the purposes for which it is used, and the choices you have with respect to its use.
About Last Mile Inc. Platforms
(1) Fleet.ph is a logistics management software for businesses offering last-mile delivery. You can access the Fleet.ph service (“Service” or “Services”) via WebApp (app.fleet.ph), MobileApp (used by delivery staff), SMS messaging feature on mobile devices, APIs, collectively as “Platform”.
(2) Deliveries.ph / Parcels.ph is a 3PL services booking platform that provides the user access to the largest logistics providers in a single app. You can access Deliveries.ph service (“Service” or “Services”) via the web application.
Scope and Application
This Notice applies to users of the Platform, as well as to our Clients’ customers (“Recipients”). We encourage you to read this Notice in full to understand our privacy practices before using our Platform.
Information We Receive From You
We collect the following information through your use of our Platform, and otherwise with your consent. In some cases, we receive information directly from you, such as when you sign up for an account at Last Mile Inc., we collect your name, email address, and phone number. In other cases, we receive information about the other parties such as recipients, from our Clients when they use our Platforms, such as name, email address, and phone number when you are added as a driver by an administrator or dispatcher. The types of information that we collect include:
To learn about your information collection choices and to opt-out of data collection, see the “Your Choices” section below.
Information We Receive from Other Sources
How We Use, Share, and Disclose Information
We use collected information to:
We share information about you and your vehicle(s) with third parties only in the manner described below:
We use the following sub-processors to operate our Services.
Use of Cookies and Other Tracking Technologies
We use cookies to collect your personal and other information as you navigate our Services. Cookies help make interactions with our Platform easier and faster for our users.
“Do-Not-Track” and Targeted Ads
We do not respond to web browser “Do-Not-Track” signals. We do not serve targeted advertisements in our Services at this time. However, you may see targeted ads from us on other websites based on your browsing history or other online activities.
Your Choices
Where appropriate or legally required, we will describe how we use personal information, so you can make choices about how your data is used. You can notify us of your preferences during the information collection process and change your selection at any time by contacting us directly.
Your Rights
You have certain rights in connection with the personal information we obtain about you. To update your preferences, correct your information, limit the communications you receive from us, or submit a request to exercise your rights, please contact us as specified in the “Contact Us” section.
As required by law, you have the right to:
Where our Services are administered for you by a Client, you may need to first contact the Client to assist with your requests. For all other requests, you can contact us as provided in the “Contact Us” section below to request assistance.
In some circumstances you can withdraw consent you previously provided to us or object to the processing of your personal information, and we will apply your preferences moving forward.
To help protect your privacy and maintain security, we may take steps to verify your identity before granting you access to the information. We may also decline your access request, but in the event we do, we will provide an explanation for our decision. Your request and choices may be limited in certain cases: for example, if fulfilling your request would reveal information about another person, or if you ask to delete information which we or your administrator are permitted by law or have compelling legitimate interests to keep. If you have unresolved concerns, you may have the right to complain to a data protection authority in the country where you live, where you work or where you feel your rights were infringed.
Children’s Privacy
Our Platform are not directed to children under the age of 13, and we do not knowingly collect information from children under the age of 13.
How Long We Retain Information
How long we keep information we collect about you depends on the type of information, as described below. We will either delete or anonymize your information or, if this is not possible (for example, the information is stored in backup archives), then we will securely store your information and isolate it from any further use until deletion is possible.
Security Safeguards
We use reasonable and appropriate physical, technical, and administrative safeguards to protect your information from unauthorized use, access, loss, misuse, alteration, or destruction. We also require that third party service providers acting on our behalf or with whom we share your information also provide appropriate security measures in accordance with industry standards. Notwithstanding our security safeguards, it is impossible to guarantee absolute security in all situations. If you have any questions about security of our Services, please contact us using the email address listed in the “Contact Us” section below.
Changes to this Privacy Notice
We periodically update this Notice to describe new features, products, or services, and how those changes affect our use of your information. If we make material changes to this Notice, we will provide notification through our services and/or notify you directly. We encourage you to review this Notice for updates each time you use our Services.
Third Party Services, Applications, and Websites
Certain third party services, websites, or applications you use, or navigate to from our Website and/or Platform may have separate user terms and privacy policies that are independent of this Notice. This includes, for example, websites owned and operated by our customers or partners. We are not responsible for the privacy practices of these third party services or applications. We recommend carefully reviewing the user terms and privacy statement of each third-party service, website, and/or application prior to use.
Contact Us
If you have questions about this Notice or our information handling practices, please contact us at account@ctoglobal.co or write to us at:
CTO Global Services Inc.
2F Comfac Global Group Technology Center
536 Calbayog St, Brgy. Highway Hills,
Mandaluyong City, PH 1550
Our Office
536 Calbayog St,
Brgy. Highway Hills, Mandaluyong City, Philippines 1550
© 2019 Last Mile, Inc. | Privacy Policy